bk777 Privacy Policy
This policy clearly sets out how important your personal information is to us. Please read it carefully before using bk777.
This Privacy Policy ("Policy") applies to the bk777 platform. It explains how we collect users' personal information, the purposes for which it is used, how long it is retained, and the circumstances under which it may be shared with third parties. By creating an account on bk777 or using this site, you accept the terms of this policy.
For the general rules of using our services, read the Terms and Conditions, which cover details on accounts, bonuses, and transactions.
What Information We Collect
1.1 Information Provided at Registration
When you open an account on bk777, we collect the following information:
- Full name and date of birth (for age verification — only persons aged 21 or above may register)
- Mobile number and email address
- Password (stored in encrypted form — not readable in plain text)
- Preferred language and currency (Bangladeshi Taka ৳)
1.2 Identity Verification Information (KYC)
If you wish to withdraw above a certain amount or when verifying your account, we may ask for additional information. This may include:
- National ID (NID) or passport copy
- Mobile number linked to your bKash, Nagad, or Rocket account
- Bank account details (only for bank transfers)
This information is kept strictly confidential and is not used for any purpose other than identity verification.
1.3 Automatically Collected Information
Some information is collected automatically while you use the site:
- IP address and device type (mobile, desktop)
- Browser name and version
- A summary of which pages you visited and for how long
- Cookie and session data (see details below)
Why and How Collected Information Is Used
bk777 uses your information for the following legitimate purposes:
- Account Management: Login, security verification, and settings updates.
- Transaction Processing: Confirming deposits and withdrawals (bKash, Nagad, Rocket, or bank transfer).
- Customer Support: Resolving your issues via live chat or email.
- Fraud Prevention: Detecting unauthorised account activity and maintaining platform security.
- Promotional Communications: Sending bonus offers and updates if you have given your consent.
- Responsible Gaming: Monitoring gaming habits to identify unusual patterns.
We never sell your information or transfer it to irrelevant third parties. Every use of your data is limited to the purposes stated above.
Data Retention and Security
3.1 Retention Period
We retain your information for as long as your account is active. When an account is closed, the information is kept in an archive for a defined period as required by legal obligations. After that, all personal information is securely deleted.
3.2 Security Measures
bk777 has put in place multiple technical measures to keep your information secure:
- SSL (Secure Socket Layer) encryption — all data transfers take place over secure channels.
- Passwords are never stored in plain text; industry-standard hashing is used.
- Restricted staff access — only authorised team members can access specific data.
- Regular security reviews and system updates.
No system is 100% secure. If you notice any suspicious activity, please notify our customer support team immediately.
Sharing Information with Third Parties
bk777 shares information with third parties only in the following circumstances and to a limited extent:
- Payment Processors: bKash, Nagad, Rocket, and banks receive only the information necessary to complete a transaction.
- Game Providers: Studios such as Evolution, Pragmatic Play, JILI, and PG Soft use anonymous session data to operate games — no personal identity is shared.
- Identity Verification Services: During the KYC process, only the required documents are shown to approved providers.
- Legal Obligations: We may be required to provide specific information if legal authorities in Bangladesh make a lawful request.
Outside the cases described above, we do not give, sell, or rent your personal information to anyone.
Cookies and Tracking Technology
5.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. bk777 uses the following types of cookies:
- Essential Cookies: Required to keep login sessions active and for security verification. These cannot be turned off.
- Functional Cookies: Used to remember language preferences and other settings.
- Analytics Cookies: Used to understand which parts of the site are used most — without any personal identification.
5.2 Cookie Controls
You can turn off non-essential cookies from your browser settings. However, doing so may prevent some site features such as automatic login from working. Please refer to your browser's help section for more details.
Your Rights Regarding Your Information
As a bk777 user, you have the following rights over your own information:
- Right to Access: You can request to know what information we hold about you.
- Right to Correction: You can request that any inaccurate information about you be corrected.
- Right to Deletion: Subject to certain conditions, you can request that your information be deleted after your account is closed.
- Right to Restrict Processing: In certain cases, you can request that the use of your information be limited.
- Right to Opt Out of Promotional Communications: You can stop promotional emails or messages at any time.
To exercise these rights, please contact our support team. We provide assistance in Bengali and English via live chat and email, 24 hours a day, 7 days a week.
Responsible Gaming and Data Protection
bk777 prioritises responsible gaming. To this end, we monitor users' gaming patterns — however, this monitoring is fully automated and operates while keeping personal information confidential. If a concerning pattern is detected in a user's behaviour, the system automatically shows that user options to set limits.
Read our responsible gaming guidelines to keep yourself and your family safe, covering how to set limits, self-exclude, and seek support.
Protecting Minors' Information
All services on bk777 are for persons aged 21 and above only. We do not knowingly collect information from any minor. Age is verified at registration, and if any account raises concerns, we may request additional verification.
If we learn that someone under the age of 21 has created an account, that account will be closed immediately and all collected information will be deleted.
Changes to the Privacy Policy
bk777 reserves the right to amend this privacy policy as needed. For any significant changes, we will send a notice to your registered email or mobile number, and publish the updated version on this page.
Continued use of the platform after any changes means you have accepted the new policy. We therefore recommend checking this page regularly.
Privacy-Related Contact
If you have any questions about this privacy policy, wish to view or correct your information, or want to raise a complaint, please contact us:
- Live Chat: Active 24/7 — accessible from any page on the site.
- Email: [email protected]
Our support team can assist in both Bengali and English. For common questions, you can also visit our Frequently Asked Questions (FAQ) section.